2012 - 2013 Officers and Board of Directors
Rita Orlando RN, CCM
Rita is currently a Care Transitions Coordinator for the Care Management Organization of Montefiore Medical Center. She has over 40 years of healthcare experience including Utilization and Case Management in Commercial, Self-Insured, Medicare and Medicaid environments. She developed the credentialing, utilization management and quality improvement processes within a Medical Management Program for a Self-Insured Health Plan. Recenly has worked as a Documentation Improvement Specialist and her prior hospital nursing experience includes med/surg, pediatrics and physical rehabilitation. She also has extensive home health care experience and has worked several years for certified, long term and licensed agencies. Rita's physical rehabilitation experience enabled her to participate in the "start up" of a Durable Medical Equipment Company in the NYC area. She has been a member of the Hudson Valley Chapter of CMSA since it's beginnings. Currently responsible for maintaining the Hudson Valley CMSA website.
President Elect/Public Policy Liaison
Sandra M. Mitchell RN, BSN
Sandra has worked as a specialist for insurance companies, as an Assistant Director of Nursing – Staff Development for NYC Health and Hospitals Corporation and has held managerial positions with Westchester ARC and United Cerebral Palsy of New York State working with individuals with developmental disabilities. Currently Manager for Utilization and Case Management at The Care Management Company - the clinical corporate arm of Montefiore Medical Center, Sandra has developed and implemented a Prospective Case Management Program, resulting in better outcomes for patients undergoing elective surgeries. A proven leader with a history of ensuring the empowerment of others, Sandra’s unique ability to harness and galvanize the diverse perspectives of others has allowed her to build synergistic, high performing teams. She believes conversation, collaboration and cooperation are the key tools needed for advancing any Case Management Nursing Agenda in the twenty first century.
Immediate Past President
Veronica Chepak RN, BSN
Veronica Chepak, RN, BSN is currently an Accountable Case Manager for a Collaborate Care Model using integrated Medical/Behavioral Case Management at Montefiore Medical Center. She has over 10 years of Utilization Management and Case Management experience in Commercial, Self-Insured, Medicare and Medicaid Environment. Additionally, she was an integral part of the assessment development team for a major Managed Care Company. Her prior hospital nursing experience includes oncology, complex cases, and a Medicaid Clinic with an emphasis on prenatal care. Most recently she has been a case manager for the Health Home program. An active board member of the Hudson Valley Chapter of CMSA for the past six years, she is the Immediate Past President of the Chapter. She is presently pursuing a Master’s in Public Administration at Pace University.
Suzanne Muccio RN, BSN, CCM
Suzanne Muccio is currently a Documentation Improvement Specialist for the Care Management Organization of Montefiore Medical Center. She has over 25 years of Nursing, Utilization Management. Risk Management, Quality Improvement and Case Management experience in Acute Care, Home Care and Hospice settings. While working at an acute care hospital for the terminally ill for 16 years, she was the Chairperson of the Nursing Policy and Procedure Committee and was responsible for total revision of all procedures while in that role. She was also an active member of the Hospital Ethics Committee which was responsible for Policy development and consults. She also co-chaired the hospital Staff Wellness Committee, which provided pro active support and wellness for staff members who worked at the hospital. Her prior Nursing experience includes primary care of terminally ill patients in acute care hospital and homecare/ hospice settings, Staff Development Instructor, Intake Coordinator for Certified Home Health Agency and Legal Nurse Consultant. She is a Certified Case Manager, is a member of Sigma Theta Tau, NYSNA and CMSA/ HVCMSA.
Linda Baker RN, CCM, CPC
Linda Baker has practiced as a Registered Nurse for 28 years. She is currently the lead Perinatal Nurse Case Manager at Hudson Health Plan. In this role she oversees the case management activities within the plan’s “Mommy & Me” Program. Her previous work experience includes positions as a Senior Quality Improvement Specialist and Senior Health Care Investigator for Medicaid/Medicare programs. Throughout her extensive career she has earned certifications in the following areas; ANCC Board Certified Case Manager; Physician Coder. Linda is an active participant in the NYS DOH Case Management Task Force, and serves on the board of the Hudson Valley Perinatal Forum. Linda serves on Content Expert Panel for American Nurses Credentialing Center Case Management exam, and also as a BOD for the Capital District CMSA chapter. Linda was awarded Case Manager of the Year 2012-2013.
Board of Directors
Patricia Held-DiFabbio RN, BSN, MS, CCM, CCP
Patricia graduated from Molloy Catholic College in 1977 with a BSN. Her first assignment was with Montefiore Medical Center in Urology and then General Surgery where Patricia was asked to be mentor for new nurses. After passing critical care requirements Patricia transferred to Montefiore Medical Center’s Cardiac Surgical ICU where she often acted as charge nurse and recovered patients from the operating room. Patricia was responsible for the development of a nutrition assessment tool and nutritional interventions that was used hospital wide. Patricia transferred to Utilization Management and then Quality Improvement. Her duties crossed both campuses from Montefiore to Einstein hospital. Patricia earned a Masters degree in Biology Orthomolecular Nutrition in 1980. The opportunity to work in managed care became available and she transferred to the Montefiore Care Management Organization as a case manager where she is today. Other affiliations Patricia belongs to are NYSNA and the ANA.
Board of Directors
Hans K. Gspandl
Hans has been in the Home Medical Equipment industry for over twenty five years. He has worked in every hospital in the five borough's of New York City, Westchester, Rockland and the Hudson Valley Region. Hans has been an active and involved member of the Hudson Valley Chapter for the past several years.
Board of Directors
Aida Rodriguez RN, BSN, CCM
Aida recently retired from government service after 22 years. Her most recent position was as a Nurse Case Manager at the West Point Warrior Transition Unit. She held this position for five years. This position involved caring for active duty soldiers with complex medical needs. She managed care for soldiers returning home to eight surrounding states and sometimes transferring to other states if necessary, providing care in their home of record. Prior to this position she was a supervisor at the Primary Care Department at Keller Army Hospital at West Point. Care coordination included, active duty soldiers, their families and retirees. She also served as active duty officer in the Army Nurse Corps from 1990-1994. Other experiences include med-surge, pediatrics and oncology nursing at St. Luke's-Roosevelt Hospital and Arden Hill Hospital. She has been an active CMSA member since 2007.
Board of Directors
Joan Valcarcel RN, BSN, MHSA, CCM
Joan began her nursing career as a staff nurse in a rehabilitation setting in California, when she returned to New York, she spent the next 30 years in Long Term, Home Health, Senior Housing as well as office nursing. During this time of having children and attaining a Masters degree Joan was fortunate enough to be introduced to Holistic studies which have helped to continue to shape her nursing practice. Long term Care, home care, senior services and office nursing all demand that a Case Management approach be utilized to fully advocate for the client and help to optimize a client’s independence.
Public Policy Liaison
Sheilah McGlone RN, PAHM, CPUM, CCM
Sheilah is currently the Director of Utilization Review and Case Management at Hudson Health Plan, overseeing all case management programs including the "Mommy and Me" Program. She has over 14 years of Case Management and UR experience that encompasses commercial and Medicaid environments. She previously managed a maternal child health program for a leading national case management company and has supervised a behavioral health unit at a major commercial insurance company. She is also a certified Community HIV/AIDS Educator and was trained as an Early Intervention Service Coordinator with the DOH. She created and implemented a unique Pediatric Lead Case Management Program and worked collaboratively with the "Children Now Organization" to publish an article describing Hudson Health Plan's lead case management model. Sheilah has participated in several presentations pertaining to Case Management on a local and national level.