April 6, 2023 Issue Brief 3 Official Press Release: Read HERE

This third Issue Brief, Case Management Functionality, Transitions of Care, and Readmission Prevention, describes findings related to care management programs and their use of technology systems to support care management processes, transitions of care, and readmission prevention programs.

Mary Beth Newman, MSN, RN, CMGT-BC, CCM, Senior Assistant Vice President at EXL Health and author of this Issue Brief, adds “The impact of the digital age is certainly evident in the analysis of the survey findings. Care management system functionality is being significantly impacted by advances in integrated data analytics paired with a population health management focus. These optimized systems support robust and dynamic case management processes that are more likely to achieve improved clinical, satisfaction, and financial outcomes.”